{"id":3,"date":"2026-03-14T09:46:06","date_gmt":"2026-03-14T09:46:06","guid":{"rendered":"https:\/\/wavemaxlaundry.com\/?page_id=3"},"modified":"2026-04-30T04:45:14","modified_gmt":"2026-04-30T04:45:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/wavemaxlaundry.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"wm-legal-page-wrap\"><style>.wm-legal-page { font-family: 'Poppins', sans-serif; color: #2a3b4d; line-height: 1.7; max-width: 900px; margin: 0 auto; padding: 20px; }.wm-legal-page h1 { color: #154f82; font-size: 36px; font-weight: 800; margin-bottom: 8px; letter-spacing: -0.02em; }.wm-legal-page .wm-legal-updated { color: #6b7a8c; font-size: 14px; margin-bottom: 32px; font-weight: 500; }.wm-legal-page h2 { color: #154f82; font-size: 22px; font-weight: 700; margin-top: 36px; margin-bottom: 12px; letter-spacing: -0.01em; }.wm-legal-page h3 { color: #154f82; font-size: 17px; font-weight: 700; margin-top: 24px; margin-bottom: 8px; }.wm-legal-page p { margin-bottom: 14px; font-size: 16px; }.wm-legal-page ul, .wm-legal-page ol { margin-bottom: 14px; padding-left: 22px; }.wm-legal-page li { margin-bottom: 6px; font-size: 16px; }.wm-legal-page strong { color: #154f82; font-weight: 700; }.wm-legal-page a { color: #1e72ba; text-decoration: underline; }.wm-legal-page a:hover { color: #29b6d4; }.wm-legal-page .wm-legal-contact { background: #f7f9fc; border-left: 4px solid #1e72ba; padding: 20px 24px; border-radius: 8px; margin-top: 32px; }<\/style><div class=\"wm-legal-page\"><h1>Privacy Policy<\/h1><p class=\"wm-legal-updated\">Last updated: April 29, 2026This Privacy Policy explains how WaveMAX Laundry (\"we,\" \"us,\" or \"our\") collects, uses, and safeguards information when you visit our website, use our services, or contact us. We are committed to protecting your personal information and being transparent about our practices.<h2>Information We Collect<\/h2>We collect information you provide directly to us, such as when you:<ul><li>Submit a contact form, request a quote, or schedule a service<\/li><li>Sign up for pickup-and-delivery laundry service<\/li><li>Subscribe to our email newsletter or text messaging program<\/li><li>Respond to a survey, leave a review, or open a support request<\/li><li>Use our self-service or wash-dry-fold services in person<\/li><\/ul>Information collected typically includes your <strong>name, email address, phone number, mailing address, and any details you choose to share<\/strong> in your message or order. If you sign up for pickup-and-delivery, we also collect <strong>service preferences, special instructions, and order history<\/strong>.We do not directly process or store credit card numbers. All payment transactions are handled by PCI-compliant third-party payment processors.<h2>How We Use Your Information<\/h2>We use the information we collect to:<ul><li>Schedule, deliver, and bill for laundry services you request<\/li><li>Respond to your inquiries, support requests, and feedback<\/li><li>Send you order confirmations, service updates, and account notifications<\/li><li>Send promotional emails or text messages \u2014 only if you opted in<\/li><li>Improve our website, services, and customer experience<\/li><li>Comply with applicable laws and protect our rights and the rights of others<\/li><\/ul><h2>Cookies and Tracking<\/h2>Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and deliver a better experience. We may use first-party cookies as well as services like Google Analytics that use third-party cookies.You can control cookies through your browser settings. Disabling cookies may affect some site functionality. We honor \"Do Not Track\" browser signals where technically feasible.<h2>Sharing of Information<\/h2>We do not sell, rent, or trade your personal information. We may share information with:<ul><li><strong>Service providers<\/strong> who help operate our business (payment processors, email delivery, hosting, analytics, scheduling\/CRM software). These providers are contractually obligated to protect your information.<\/li><li><strong>Local franchise locations<\/strong> when you contact a specific store, so the local team can serve your request.<\/li><li><strong>Legal compliance<\/strong> when required by law, subpoena, or to protect the safety, rights, or property of WaveMAX, our customers, or others.<\/li><\/ul><h2>Text Messaging (SMS) Program<\/h2>If you opt in to receive text messages from us, you agree to receive automated marketing and service messages from WaveMAX Laundry. <strong>Message frequency varies. Message and data rates may apply.<\/strong> Reply <strong>STOP<\/strong> to unsubscribe at any time, or <strong>HELP<\/strong> for assistance. We do not share or sell mobile phone numbers collected for SMS purposes with third parties for their marketing purposes.<h2>Email Communications<\/h2>We comply with the CAN-SPAM Act. Every promotional email we send includes an unsubscribe link. Service-related emails (order confirmations, etc.) may continue as long as you have an active service relationship with us.<h2>Data Security<\/h2>We use industry-standard technical and organizational safeguards \u2014 including SSL\/TLS encryption for our website, regular security monitoring, and restricted access to personal information \u2014 to protect your data. No method of transmission or storage is 100% secure, but we work to maintain protections appropriate to the sensitivity of the data we hold. In the event of a data breach affecting your personal information, we will notify affected users by email within 30 days as required by applicable law.<h2>Children's Privacy<\/h2>Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.<h2>Your Rights<\/h2>Depending on your state of residence (including California, Colorado, Virginia, and others with comprehensive privacy laws), you may have the right to:<ul><li>Request a copy of the personal information we hold about you<\/li><li>Request that we correct inaccurate information<\/li><li>Request that we delete your personal information<\/li><li>Opt out of marketing communications at any time<\/li><li>Opt out of the sale or sharing of personal information (we do not sell)<\/li><\/ul>To exercise these rights, contact us using the information below. We will verify your identity before processing the request.<h2>California Residents (CCPA\/CPRA)<\/h2>California residents have specific rights under the California Consumer Privacy Act, including the rights listed above. We do not sell personal information as defined under the CCPA. We do not knowingly collect or sell personal information of minors under 16.<h2>Third-Party Links<\/h2>Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing information.<h2>Changes to This Policy<\/h2>We may update this Privacy Policy from time to time. The \"Last updated\" date at the top reflects the most recent revision. Material changes will be posted prominently on this page.<div class=\"wm-legal-contact\"><h3>Contact Us<\/h3>If you have questions about this Privacy Policy or how we handle your information, please contact us:<strong>WaveMAX Laundry<\/strong><br \/>929 McDuff Ave S, Suite 107<br \/>Jacksonville, FL 32205<br \/>USAOr visit our <a href=\"\/es\/contact\/\">Contact page<\/a> to send us a message.<\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"phone_number":"","address":"","times":"","business_hours":"","google_maps_url":"","wdf_price":"","wdf_minimum":"","wdf_standard_price":"","wdf_24_hour_rush_price":"","wdf_includes_hangers":"","wdf_detergent_included":"","wdf_color_sorting":"","wdf_same_day_available":"","wdf_promo_bar_text":"","google_rating":"","facebook_url":"","instagram_url":"","google_review_url":"","promo_bar":"","owner_name":"","neighborhood":"","contact_email":"","app_url":"","ss_price_min":"","ss_price_max":"","ss_dryer_price":"","ss_dryer_minutes":"","num_washers":"","num_dryers":"","pickup_delivery_url":"","pickup_delivery_price":"","testimonial_1_name":"","testimonial_1_text":"","testimonial_1_rating":"","testimonial_2_name":"","testimonial_2_text":"","testimonial_2_rating":"","testimonial_3_name":"","testimonial_3_text":"","testimonial_3_rating":"","city":"","state":"","zip":"","last_wash_time":"","promo_bar_text":"","postal_code":"","location_video_url":"","google_place_id":"","pickup_delivery_available":false,"ghl_api_token":"","ghl_location_id":"","ghl_webhook_url":"","_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/wavemaxlaundry.com.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Media<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\n<!-- \/wp:paragraph -->\n","_et_gb_content_width":"","_et_pb_page_layout":"","local_video_url":"","news_video_html":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":8895,"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/pages\/3\/revisions\/8895"}],"wp:attachment":[{"href":"https:\/\/wavemaxlaundry.com\/es\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}